Truck Wheels Expert (“we,” “us,” or “our”) places great emphasis on the protection of privacy and confidentiality when handling personal information acquired from both our website visitors and customers. This privacy policy outlines our approach to the collection, use, disclosure, and safeguarding of such information. Your use of our website and services implies your consent to abide by the terms outlined in this privacy policy.
Truck Wheels Expert collects certain information from:
(i) Third-Party Enterprise Partners (“Third Party Partners”) using the Dispatch Services to facilitate and track job appointments,
(ii) Service Providers using the Dispatch Services to manage and fulfill job appointments,
(iii) Clients and Customers (“Customers”) of Third Party Partners and Service Providers using a customer portal powered by Dispatch or hosted by a Third Party Partner or Service Provider (for example, to book a service appointment) (a “Customer Portal”), and
(iv) Visitors to our Site (collectively, “Users,” “you” or “your”). We use information collected from Users in accordance with this Privacy Policy to provide and enhance the quality of our Dispatch Services and for our internal business purposes.
1. Collection of Information
1.1 Personal Information: We may collect personal information, including, but not limited to, your name, email address, phone number, and voluntarily provided details when you reach out to us or submit a form on our website.
1.2 Log Files and Analytics: Like many websites, we automatically collect certain information and store it in log files. This may include your IP address, browser type, device information, operating system, referring/exit pages, and clickstream data. We may also use third-party analytics tools to gather and analyze this information.
2. Utilization of Information
We use the collected information for the following purposes:
- Providing and enhancing our services to you
- Responding to your inquiries and communicating with you
- Sending important updates and notifications
- Personalizing your experience on our website
- Understanding website usage and implementing improvements
- Complying with legal obligations
3. Sharing of Information
We may share your personal information with:
- Third-party service providers assisting us in website operations and service provision
- Law enforcement or government agencies, if required by applicable law or necessary to protect our rights, safety, or property
- Other parties with your explicit consent or as instructed by you
4. Security of Data
We implement reasonable security measures to safeguard your personal information against unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is entirely secure, and absolute security cannot be guaranteed.
5. Your Choices
You have the right to request access to, correction, or deletion of your personal information retained by us. Additionally, you may have the right to restrict or object to specific processing activities. To exercise your rights, please contact us using the details provided below.
6. External Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of such sites. We recommend reviewing the privacy policies of any linked sites you visit.
7. Updates to this Privacy Policy
We reserve the right to periodically update this privacy policy. Posting the revised policy on our website will signify the effectiveness of any changes. We encourage you to review this policy regularly.